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Quality Policy

We sell our products nationally throughout the UK.

Our policy is to increase customer satisfaction by delivering defect-free products and services.

We will achieve this by:

•          Working closely with our customers.
•          Continuously developing our skilled and competent workforce.
•          Continuously developing our business processes.
•          Improving strategic supplier partnerships.
•          Sustaining and maintaining the Don-Bur Quality System.

The effectiveness of this policy is continually monitored at all management levels, through a process of structured performance and development review, incorporating clearly defined and published key process measures.