SKU: CHA0192
P.O.A
For pricing, availability and technical enquiries, please call the Don-Bur Parts Department on 01782 597 844 or alternatively use our other contact options below
Delivery charges
| Delivery type | Weight limit | Charge |
|---|---|---|
| Next day (standard) | Up to 20kg | £20.00 |
| Next day (standard) | 20kg – 35kg | £35.00 |
| Pre-10:30am next day | Up to 35kg | £45.00 |
| Pallet delivery | Over 35kg | £55.00 |
| Saturday AM delivery | Up to 20kg | £35.00 |
Returns
Returning an item
If you are not completely satisfied with your purchase, we can offer an exchange or refund in line with the policy below.
- Changed your mind: Items may be returned within 14 days of purchase, provided they are unused, complete, in their original packaging, and in resaleable condition.
- Faulty or misdescribed goods: Faulty or misdescribed goods should normally be reported within 1 month of purchase. This timeframe does not affect your statutory rights under the Consumer Rights Act 2015.
Conditions of return
- Items must be complete and returned in their original packaging
- A 10% handling charge may apply to returns where you have changed your mind
- Items manufactured or supplied correctly to order cannot be returned
- Doors specifically ordered and supplied correctly cannot be returned
- Return postage costs are not covered
Proof of purchase
A valid Invoice showing the item, transaction details, cost, and date of purchase is required. A printed bank or credit card statement is also acceptable.
Order shortages
Any order shortages must be reported to the Don-Bur Parts Department within 3 working days of delivery.
This policy is in addition to your statutory rights.
