After working for companies including Podmores Engineering and Zurich in roles ranging from Financial Advisor's Assistant to Receptionist, Karen joined the Don-Bur team in 2002 as Receptionist at the manufacturing site on Mossfield Road. Karen greets visitors, answers the telephone and assists clients during their visit to the Don-Bur site. She is often the first point of contact for customers and visitors while also carrying out a range of administrative duties.