Documentation

After-Sales Support & Warranty For Peace Of Mind

about-don-bur -> documentation

Don-Bur understands the importance of keeping your trailers and bodywork operational. We offer a comprehensive after-sales support programme and warranty coverage to ensure you receive reliable service throughout your investment's lifecycle.

Nationwide After-Sales Support:

  • **Extensive Network:** We have a nationwide network of qualified after-sales service partners to provide prompt and professional service wherever you are located in the UK.
  • **Ready Parts Availability:** We and our partners maintain well-stocked inventories of spare parts to minimise downtime during repairs.
  • **Technical Expertise:** Our team and authorised partner technicians are readily available to answer your questions and offer expert advice.
  • **Dedicated After-Sales Service Vans (if applicable):** In certain locations, dedicated Don-Bur or partner service vans can be dispatched for urgent repairs, minimising downtime (if applicable).

Don-Bur Warranty:

Don-Bur products are built for durability, and we back their quality with a leading warranty programme. This warranty offers exceptional coverage:

  • **Extensive Warranty:** This industry-leading warranty applies to both our trailers and bodywork, providing long-term protection for your investment.
  • **Defects in Materials & Workmanship:** Coverage for defects in materials and workmanship on other components is also included for a defined period.

Specific warranty terms may vary depending on the product. Please refer to your owner's manual or contact us for details.

Maximising Your Investment:

  • **Preventative Maintenance Programmes:** We offer tailored preventative maintenance programmes to help you avoid breakdowns and extend the lifespan of your Don-Bur products.
  • **Scheduled Servicing:** Our service team or authorised partners can perform routine maintenance checks to ensure your trailers and bodywork operate at peak performance.

Don-Bur: Your Reliable Partner

Don-Bur is committed to providing exceptional customer service. We strive to ensure your satisfaction and keep your business running smoothly.

Warranty Contact Information

Phone: +44 (0)1782 599 666 (Office Hours)

Phone: +44 (0)845 305 5428 (Out of Hours)

Email: wayne.porter@donbur.co.uk

Chat with us online now

Published: Thu 20 Jun 2024 (Edited: Wed 28 Aug 2024)

Author:

Published by: Don-Bur

Don-Bur (Bodies & Trailers) Ltd

phone icon
Call us
+44(0)1782 599 666