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Don-Bur Customer Service Pledge: Your Trusted Partner


Don-Bur is committed to building long-term customer relationships through transparency, honesty, and exceptional after-sales service. This commitment is backed by an experienced and long-serving team who understand your needs and are dedicated to your success.

Here's what you can expect from us:

  • **Long-Term Focus:** We prioritise understanding your needs to provide solutions that meet your requirements for years to come.
  • **Transparent Communication:** We offer clear and honest information about our products, services, and any potential issues.
  • **Expert Support with High Attention to Detail:** Our knowledgeable and experienced team is available to answer your questions, address concerns, and guide you with confidence, ensuring every aspect of your experience receives meticulous care.
  • **Reliable After-Sales Service:** Don't hesitate to contact us for assistance after your purchase. We are here to support you every step of the way.
  • **Open Feedback Channels:** We encourage you to share your feedback. Your input helps us continuously improve our service.

How to Reach Us:

  • Phone: +44(0)1782 599 666 (available during business hours)
  • Email: (we respond promptly)
  • Website: Live chat available during business hours.
  • Social Media: Follow us on Facebook and LinkedIn for updates and to connect with our team.

At Don-Bur, we focus on building trust and delivering a consistently positive customer experience. We look forward to partnering with you.

Document Reference #DID007.1

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Published: Thu 20 Jun 2024

Updated: Mon 24 Jun 2024

Author: Richard Owens

Published by: Don-Bur

Don-Bur (Bodies & Trailers) Ltd

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+44(0)1782 599 666